Mar 28, 2024  
2020-2021 Undergraduate Catalog 
    
2020-2021 Undergraduate Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

ITM 302 - Business Process Management

3 Credit Hours
Prerequisite: ITM 200 .  This course introduces students to the key concepts and approaches to business process management and improvement. The focus for this course is both understanding and designing business processes. Students will learn how to identify, document, model, assess, and improve core business processes using process design principles. The way in which information technology can be used to manage, transform, and improve business processes is discussed. Students will be exposed to challenges and approaches to organizational change, domestic and offshore outsourcing, and inter-organizational processes. (SP)



Add to Portfolio (opens a new window)