Office of Student Account Services

The Office of Student Accounts plays a vital role in supporting the financial wellness of our students. We are responsible for managing student billing, processing payments, payment plans, coordinating refunds, and ensuring accurate account maintenance. Our team works closely with students and families to explain account charges, assist with payment arrangements, and provide guidance on important financial deadlines throughout the academic year.

Whether you have questions about your balance, need help navigating payment options, or want to better understand your financial responsibilities, we’re here to help. Our goal is to empower students to stay in good financial standing so they can focus on what matters most- their education and success at Bethune-Cookman University.

Undergraduate Programs

2024 - 2026 Academic Year Costs

*Students who exceed 18 credit hours will be charged an additional $576.80 per credit hour for each credit that exceeds 18.

**Students who enroll in less than 12 credit hours will be charged $50 per credit hour for fees.

Professional Studies and B-CU Global Online Programs

2024 - 2026 Academic Year Costs

*Students who exceed 18 credit hours will be charged an additional $576.80 per credit hour for each credit that exceeds 18.

*The cost per term for students enrolled in an 8-week Sub-Term B-CU Global Online Interdisciplinary Studies, Criminal Justice or Psychology Program is $250 per credit hour. This cost pertains only to students who have been grandfathered into a Direct Online program.

*The cost for students who are active-duty military is $250 per credit hour.

**Students who enroll in less than 12 credit hours will be charged $50 per credit hour for fees.

Please Note: B-CU Global Online Program students are only assessed a $500 technology fee per term. Active duty military students are not assessed fees.

Note:  Textbooks are not factored in the cost of tuition. However, the majority of General Education Courses are textbook free or access code free.

Room Fee

To be considered for on-campus housing, students must pay a $200 room fee and have a clear student account. New students submit this payment to the Admissions Office as part of the Enrollment Fee - please refer to the Enrollment Fee paragraph for more details. Once a student checks into a residence hall, all related housing charges will remain on the student’s account - even if they later choose to move off-campus. The $200 room fee is non-refundable and non-transferable and is assessed each academic year a student resides on campus. Please note that payment of the room fee does not guarantee a room assignment, refer to the Student Life section of this catalog.

Enrollment Fee

All first-time students are required to pay a non-refundable and non-transferrable $200 Enrollment Fee the first Semester of attendance.

Graduation Fee

As part of the graduation requirements, undergraduate students are assessed a $125 undergraduate graduation fee. This fee must be paid in order to be considered financially cleared for graduation.

The University’s tuition and fee schedules are subject to change by action of the Board of Trustees. However, changes in tuition and fees do not occur during the Semester. Students should obtain a current schedule of tuition and fees from the B-CU website or the Office of Student Account Services.

Methods of Payment to Bethune-Cookman University

Before the start of each academic year, the University publicizes the deadlines for students to clear their financial obligations. Payment for charges may be made through the following methods:

• Payments can be made with cash, cashier’s check, money order, or traveler’s check.  Personal checks are not accepted. Cash should never be mailed.  Payments should be made payable to Bethune-Cookman University and include the student’s first, middle initial, and last names, student I.D. number or social security number.  Payments should be mailed to:  Bethune-Cookman University, 640 Dr. Mary McLeod Bethune Boulevard, Daytona Beach, Florida, 32114-3099, Attn: Cashier’s Office.

• Credit Card payments (American Express, Discover, Visa, or MasterCard) can be made online by accessing the Wildcat Web at www.cookman.edu.  Students will need both their B-CU student I.D. & pin numbers in order to access the Wildcat Web. Third party payments to a student’s account can be made online through the following link: http://www.cookman.edu/payment/index.html

• Payments can also be made in person by visiting the Cashier’s Office (in the Ernest C. Cook Sr. Building), or by calling the Cashier’s Office at (386) 481-2292.

Please note: Receipts for payments mailed to the University are not automatically issued. However, a receipt may be requested by calling the Cashier’s Office at (386) 481-2292; the receipt will be mailed within 10 days of the request. Receipts cannot be issued for payments made through the University’s Website. Receipts may also be picked up from the Cashier’s Office in White Hall, Monday-Friday, 9:00 a.m. - 4:00 p.m.

Non-Payment Policy and Consequences

All tuition and fees must be paid in full each semester. This includes charges for tuition, room and board (meal plan), fees, and any required deposits. Outstanding balances from prior semesters must also be paid before a student is eligible to re-enroll. If a balance is owed to the University, a hold will be placed on the student’s account. This may result in blocked registrations, cancellation of pre-registered classes, withholding of grades, and transcripts, and revocation of room and board assignments. Please note that all payments received will first be applied to any outstanding prior balances before being allocated to current semester charges.

Bookstore Voucher Authorization Form

Any student who has financial aid in excess of their semester tuition, room and board (if applicable), and fee charges may receive a Bookstore Authorization form which will allow him or her to purchase their books and other items from the University’s bookstore.

Vouchers are issued only at the beginning of each semester or term. Students are made aware of the time period when they are able to request and use their Bookstore Voucher Authorization form through the University’s Homepage and email systems. Vouchers may also be given to students who have book funds deposited into their accounts that do not originate from the Office of Financial Aid.

Bookstore charges are posted to the student’s account, and funds are deducted from either the student’s financial aid or other book deposit funds. Students are permitted to receive an authorization in an amount not to exceed $750. The dollar amount of the voucher is contingent on the student’s available funds. If a student’s financial aid is reduced during the semester, he or she is still responsible for repayment of any purchases made using a Bookstore Voucher. In addition, if a class is added, room assignment received, and/or meal plan is issued after the book voucher has been used at the bookstore, the action may create an account balance. If this occurs, the student will be responsible for paying the balance.

Book Scholarships

If a student has been awarded a book scholarship, any credit remaining from the scholarship, after books have been purchased, is not refundable to the student unless a refund has been approved by the benefactor.

University Refund Policy for Adjustment to Charges

Dropping Courses

No adjustment is made to tuition charges when a student drops a course after the last day of the Add/Drop Late Registration Period. It is the student’s responsibility to know the last day to drop courses during Late Registration in order to receive a 100% tuition adjustment in any given semester. This information is readily available on the University’s Homepage and through the Office of the Registrar. The Office of Student Account Services’ Staff and Academic Student Success Coaches are also able to provide students with this information.

Withdrawal from the University

Withdrawing from the University is a formal process that requires completing several steps in a specific order to avoid unnecessary charges and/or failing grades. When a student officially withdraws, a refund or adjustment to tuition may be calculated, if applicable. Students are strongly encouraged to review and understand the Tuition Refund Schedule (described below) before initiating the withdrawal process.

Fall and Spring Semesters:

1. 100 percent (100%) of tuition charges, if the student withdraws on or before the last day of the Late Registration Period. Room and Board charges are not refundable once a student moves into the residence hall.
2. Up to 90 percent (90%) of tuition charges, if the student withdraws after the last day of Late Registration but on or before the last day of the second week of classes. Room and Board charges are not refundable, once a student moves into the residence hall.
3. Up to 50 percent (50%) of tuition charges, if the student withdraws after the second week, but on or before the last day of the fourth week of classes. Room and Board charges are not refundable once a student moves into the residence hall. 
4. Up to 25 percent (25%) of tuition charges, if the student withdraws after the fourth week, but on or before the last day of the eighth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

First-time students are eligible to receive a 100 percent (100%) adjustment/refund of tuition charges, if they withdraw on or before the last day of the Late Registration Period; a prorated adjustment/refund will be processed, if they withdraw after the last day of Late Registration but on or before the last day of the tenth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

8-Week Sub-Terms I and II:

1. 100 percent (100%) of tuition charges. if the student withdraws on or before the last day of the Late Registration Period. Room and Board charges are not refundable once a student moves into the residence hall.
2. Up to 90 percent (90%) of tuition charges, if the student withdraws after the last day of Late Registration, but on or before the last day of the first week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
3. Up to 50 percent (50%) of tuition charges, if the student withdraws after the first week, but on or before the last day of the second week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
4. Up to 25 percent (25%) of tuition charges, if the student withdraws after the second week, but on or before the last day of the third week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

First-time students are eligible to receive a 100 percent (100%) adjustment/refund of tuition charges, if they withdraw on or before the last day of the Late Registration Period; a prorated adjustment/refund will be processed, if they withdraw after the last day of Late Registration but on or before the last day of the tenth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

Summer Terms 6 Week Terms I and II:

1. 100 percent (100%) of tuition charges, if the student withdraws on or before the last day of the Late Registration Period. Room and Board charges are not refundable once a student moves into the residence hall.
2. Up to 90 percent (90%) of tuition charges, if the student withdraws after the last day of Late Registration, but on or before the 5th day of classes. Room and Board charges are not refundable once a student moves into the residence hall.
3. Up to 50 percent (50%) of tuition charges, if the student withdraws after the 5th day of classes, but on or before the 8th day of classes. Room and Board charges are not refundable once a student moves into the residence hall.
4. Up to 25 percent (25%) of tuition charges, if the student withdraws after the 8th day of classes, but on or before the 10th day of classes. Room and Board charges are not refundable once a student moves into the residence hall.

First-time students are eligible to receive a 100 percent (100%) adjustment/refund of tuition charges if they withdraw on or before the last day of the Late Registration Period.  A prorated adjustment/refund will be processed if they withdraw after the last day of Late Registration, but on or before the last day of the fourth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

Summer 12 Week Semester:

1. 100 percent (100%) of tuition charges, if the student withdraws on or before the last day of the Late Registration Period. Room and Board charges are not refundable once a student moves into the residence hall.
2. Up to 90 percent (90%) of tuition charges, if the student withdraws after the last day of Late Registration, but on or before the last day of the first week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
3. Up to 50 percent (50%) of tuition charges, if the student withdraws after the 5^th day of classes, but on or before the last day of the second week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
4. Up to 25 percent (25%) of tuition charges, if the student withdraws after the second week of classes, but on or before the last day of the third week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

First-time students are eligible to receive a 100 percent (100%) adjustment/refund of tuition charges if they withdraw on or before the last day of the Late Registration Period.  A prorated adjustment/refund will be processed if they withdraw after the last day of Late Registration, but on or before the last day of the fourth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

Adjustments/refunds will be processed by the Office of Student Account Services, if written notice of withdrawal of enrollment from the University is received from the student or designated staff person and approved prior to or no later than the deadline listed for the applicable semester or term.

No adjustments or refunds will be issued for tuition, room and board charges, student fees, institutionally paid or waived charges, bookstore purchases, late registration fees, housing assessment fees, or any other fees and fines under the following conditions:

When a student is required to withdraw due to disciplinary action, the student forfeits their legal rights and privileges as a member of the University family. All payments made toward assessed charges are also forfeited. 

In addition, there will be no adjustments or reimbursement of charges or payments in the event the operation of the University is suspended at any time as a result of an act of God, strike, riot, disruption, or for any other reason beyond the control of the University.

Students who withdraw from courses after the Late Registration Period may be eligible for a 100% adjustment/refund of tuition, student fees, and room & board charges (if applicable), bookstore charges & fines/fees excluded if one or more of the following holds true:

1. Student’s involuntary call to active military duty.
2. Death of the student or member of his/her immediate family (parent, spouse, child, sibling).
3. A documented illness, confirmed by a physician, that is so severe or prolonged that it prevents the student from completing the semester.
4. Voluntary or involuntary medical withdrawal requested and deemed necessary by B-CU Administration.
5. Cancellation of the course(s) by the University.
6. Exceptional circumstances, upon approval of the University President or his/her designee.

Return of Unearned Tuition Assistance Funds Policy

Dropping Courses and/or Withdrawal from the University

In compliance with the Department of Defense’s Memorandum of Understanding, Bethune-Cookman University (B-CU) has established the following policy regarding the return of Unearned Tuition Assistance Funds when a military service student receiving the benefit drops a course and/or withdraws within a certain time period from B-CU.  In addition, instances when a military service student stops attending due to a military service obligation, B-CU will work with the affected student to identify solutions that will not result in student debt for the returned portion.

The return of funds to the Military Department under whom the student is receiving funds will be based on the following schedule:

16 - Week Fall and Spring Semesters:

1.  One-Hundred percent (100%) of the tuition assistance funds will be returned if the student drops or withdraws on or before the last day of the first week of classes.

2.  Seventy-five percent (75%) of the tuition assistance funds will be returned if the student drops or withdraws after the first week but on or before the last day of the second week of classes. 

3.  Fifty-percent (50%) percent of the tuition assistance will be returned if the student drops or withdraws after the second week but on or before the last day of the fourth week of classes.

4.  Twenty-five percent (25%) percent of the tuition assistance will be returned if the student drops or withdraws after the fourth week but on or before the last day of the tenth week of classes.

5.   No funds will be returned if the student drops or withdraws after the tenth week of classes.

8 - Week Fall & Spring Sub-Terms I and II:

1.  One-Hundred percent (100%) of the tuition assistance funds will be returned if the student drops or withdraws on or before the last day of the first week of classes.

2.  Seventy-five percent (75%) of the tuition assistance funds will be returned if the student drops or withdraws after the first week but on or before the last day of the second week of classes. 

3.  Fifty-percent (50%) percent of the tuition assistance will be returned if the student drops or withdraws after the second week but on or before the last day of the fourth week of classes.

4.  Twenty-five percent (25%) percent of the tuition assistance will be returned if the student drops or withdraws after the fourth week but on or before the last day of the fifth week of classes.

5.   No funds will be returned if the student drops or withdraws after the fifth week of classes.

12 - Week Summer Term:

1.  One-Hundred percent (100%) of the tuition assistance funds will be returned if the student drops or withdraws on or before the last day of the first week of classes.

2.  Seventy-five percent (75%) of the tuition assistance funds will be returned if the student drops or withdraws after the first week but on or before the last day of the second week of classes. 

3.  Fifty-percent (50%) percent of the tuition assistance will be returned if the student drops or withdraws after the second week but on or before the last day of the fourth week of classes.

4.  Twenty-five percent (25%) percent of the tuition assistance will be returned if the student drops or withdraws after the fourth week but on or before the last day of the sixth week of classes.

5.   No funds will be returned if the student drops or withdraws after the sixth week of classes.

6 - Week Summer Sub-Terms I and II:

1.  One-Hundred percent (100%) of the tuition assistance funds will be returned if the student drops or withdraws on or before the last day of the first week of classes.

2.  Seventy-five percent (75%) of the tuition assistance funds will be returned if the student drops or withdraws after the first week but on or before the last day of the second week of classes. 

3.  Fifty-percent (50%) percent of the tuition assistance will be returned if the student drops or withdraws after the second week but on or before the last day of the third week of classes.

4.  Twenty-five percent (25%) percent of the tuition assistance will be returned if the student drops or withdraws after the third week but on or before the last day of the fourth week of classes.

5.   No funds will be returned if the student drops or withdraws after the fourth week of classes.

Return of Federal Title IV Funds

When a recipient of federal Title IV grant or loan assistance withdraws (officially or unofficially) from the University during the semester, the University must determine the amount of the Title IV grant or loan assistance (not including Federal Work-Study) that the student earned as of the student’s withdrawal date. Unearned Federal Title IV financial aid funds must be returned to the Title IV Programs.

Keep in mind that when Title IV funds are returned to the program, the student may owe a balance to the institution.

This policy applies to students who withdraw, who are expelled, or who leave the University without notice. The return of funds for these students will be determined according to the following policy:

1. The term “Title IV Funds” refers to the Federal Financial Aid Programs authorized under the Higher Education Act of 1965 (as amended) and includes the following programs: Unsubsidized Federal Direct Stafford Loans, Subsidized Federal Direct Stafford Loans, Federal Direct Parent PLUS Loans, Federal Pell Grants, Federal SEOG grants, Federal TEACH Grant.
2. A student’s withdrawal date is:

• The date the student began the institution’s withdrawal process (as described in the B-CU catalog) or officially notified the institution of his/her intent to withdraw; or
• The midpoint in the semester for a student who leaves without notifying the institution; or
• The student’s last date of attendance at a documented academically related activity.

3. Title IV aid is earned in a prorated manner up to the 60% point in the semester.  The amount the student has earned is based on the number of days the student attended classes as compared to the number of days in the entire term which runs from the first day of classes to the published last day of final exams. No adjustment will be made to Title IV aid after the 60% point in the semester.
4. In accordance with federal regulations, when financial aid is received by any student, funds will be returned to the Title IV programs in the following order:

Unsubsidized Federal Direct Stafford Loan

Subsidized Federal Direct Stafford Loan

Federal Direct PLUS Loan

Federal Perkins Loan

Federal Pell Grant

FSEOG

Other Title IV Aid Programs

Other Federal, State, Private, or Institutional Aid

The Student

Refund of Credit Balances

Refunds are processed by the Office of Student Account Services when a student has resolved all financial obligations against their University debts and their account reflects a credit balance. Students are responsible for informing the Office of Student Account Services of any changes to their addresses.

B-CU delivers refunds with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. For more information, visit this link: http://bankmobiledisbursements.com/refundchoices/.

Through the Wildcat Web located on the University’s website, students have access to review their charges, financial aid, payments, credit balances, refunds issued, and/or any balances that may be due.  If a student visits the Office of Student Account Services and requests information about his/her account, the student must present university-issued identification or another form of picture identification.

With the exception of Federal Parent Plus Loans where the parent has not provided written authorization to refund the loan to the student, to the extent that funds paid to B-CU on behalf of the student exceed the total amount of tuition, fees, and other expenses due from the student, the University will refund such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether any funds were paid by the student, the student’s parents or any other third party. The University assumes no responsibility for remitting such excess payments to any person other than the student.

Parental Refund Authorization Form

As part of the FAFSA process, both the student and parent must indicate whether any eligible refund should be issued to the student or the parent. If this designation needs to be changed after submission, a Parent Refund Authorization Form (PRAF) must be completed.

The PRAF must be notarized and returned to the Office of Student Accounts prior to the issuance of any refund. Students or parents may request the PRAF directly from the Student Accounts Office. Refunds will not be processed until the completed and notarized form is received and reviewed.

Credit Balance Authorization Form

A Credit Balance Authorization Form must be submitted, if the student or parent (Plus Loan) is requesting the Office of Student Account Services to hold a credit balance and apply the funds towards the expenses of a future semester/term within the same academic year.  If the Credit Balance Authorization Form is not on file prior to the processing of a refund, the refund will automatically be issued.

Billing Statements

The Office of Student Account Services will generate billing statements several times during an academic year. The statements will indicate all activity on the student’s account and the remaining balance due (if applicable).

Email notifications are sent to the B-CU student’s email and authorized parents when the eBill is available to view online. We encourage students to view the eBill to make sure that you do not have a balance due. A reminder email will be sent to those students/parents who have not viewed the eBill.

Students are encouraged to use the Wildcat Web to review their accounts as it is the students’ responsibility to be aware of any balances that may be due on their accounts.

Collection of Past Due Balances

If a student has a balance due on his/her account, a “hold” will be placed on the student’s account, and the balance must be paid in full before the student will be permitted to register for the next semester, reside on-campus, receive a Bookstore Voucher Authorization Form or be financially cleared to graduate.

If the balance is not paid within a year of the date that the balance occurred, the student’s account balance owed to the University will be turned over to an outside collection agency. The selected agency will actively pursue the collection of bad debt against the student.

Students are encouraged to notify the Office of Student Account Services once their balance has been paid in full. Upon notification, staff will review the account and remove any holds if the payment has been confirmed.

IRS Form 1098-T

Each year, the University provides eligible students with IRS Form 1098-T, a tuition statement used to determine potential education tax credits when filing federal income taxes. The form reports qualified tuition and related expenses paid during the calendar year. IRS 1098-T is made available no later than January 31st each year. Students are encouraged to retain this document and consult with their tax preparer or financial advisor when completing their tax return.

Students can access and print their 1098-T forms online at www.tsc1098T.com. When the student gives consent, the student may view the form as soon as it is available each January.

Use the following steps below for electronic delivery:
Log in to www.tsc1099.com
In Site ID, type 10703
In Username, type Student ID (leading zeroes not required)
In Password, type Last 4-digits of the student’s Social Security Number (first-time users only)
Click Log In

Following are the benefits of receiving the 1098-T electronically:

Electronic delivery will provide access to Form 1098-T as soon as they become available.
Online delivery eliminates the chance that the 1098-T will be lost or delayed during delivery.
Signing up for online delivery is easy and is available at any time.

Please note: If the student logged in previously or last year, the student will need to use the password created during that time. If the student is not able to remember their password, please click on forgot the password. f the student encounters any issues accessing their form, support is available on the site.